Privacy Policy

Privacy Policy

This Privacy Policy sets out how Zelle (“our,” “us,” or “we”) uses and protects any information that our visitors (“you”) provide when using or interacting with this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will make reasonable efforts to notify users of significant updates. By continuing to provide information to us, or by using our services after any such changes are posted, you acknowledge and agree to the revised terms of the Privacy Policy.

The effective date of this Privacy Policy is May 1, 2025.

What We Collect

We will not collect any personal information that is not voluntarily supplied by you. We will not collect any personal information when you are browsing the website. You may be asked to provide your personal information to take certain actions. You are not required to provide the personal information that we request, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any inquiries you may have. We may collect a variety of information, including your name, address, telephone number, email address, demographic information, credit card information and other information that is necessary to complete that action.  

What We Do With the Information We Gather

The personal information we collect enables us to better understand your needs and enhance the quality of our services. We may use this information to:

  • Provide the services you request and process related transactions
  • Improve our products, services, content, and advertising
  • Communicate with you about new offerings, special promotions, or updates we believe may be of interest
  • Conduct market research and gather feedback to improve user experience
  • Compile aggregated, non-identifiable demographic data for analytical purposes
  • Administer sweepstakes, contests, or similar promotional activities

You may opt out of receiving promotional emails at any time by notifying us. We will never sell or disclose your personal information to third parties. However, we may use any comments, feedback, or information you voluntarily submit for any lawful purpose, without notice or compensation.

Security

The security of your personal information is of utmost concern to us. We exercise great care in providing secure transmission of your personal information, and we take commercially reasonable steps to maintain the security of this information. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.  

How We Use Cookies

We use website browser software tools such as cookies and web server logs to gather information about your browsing activities, in order to constantly improve our website and make your visit to the website more enjoyable. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics and lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture any personal information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to enable you to visit other websites that are not owned or controlled by Zelle, including, but not limited to our partners, affiliates, and advertisers. We are not responsible for the privacy practices of such other websites. We encourage you to review the privacy statement of each and every website that collects personally identifiable information. This Privacy Policy applies only to our website.

Legal Disclaimer

We may share your personal information when we believe disclosure is required by law and when we believe that the disclosure of your personal information is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.

Your Ability to Edit and Delete Your Information

You may request the information you supply to us be edited or deleted by contacting us.